Delivery & Returns

 
Delivery
We offer free worldwide shipping on every order. See the table below for estimated delivery times by location.  

Location

Delivery Time

Cost

UK

1-5 working days

Free

Europe

3-9 working days

Free

USA 

5-14 working days

Free

Brazil

5-18 working days

Free

Rest of the World

5-21 working days 

Free

Duties & Tax
Please be aware that orders sent to addresses outside the UK may be subject to import duties and taxes. We have no control over these and have to ask that the customer is responsible for settling the cost. Unfortunately these vary for different countries so we are unable to estimate what they will be on a case by case basis.
Returns & Exchanges
 
Returns Procedure
Begin a returns procedure by emailing info@mackinnonwatches.com
Please help us by including the order number it relates to and whether you want a refund or an exchange, when sending the item back to us. Without these details we are not able to take any action.
 
Faulty Product Returns
Our watches are supplied with a warranty period of 12 months from the date of purchase. This covers mechanical defects to the watch. We are not responsible for any damage caused by inappropriate use. From the warranty are excluded: glass, strap & battery.
Returns and exchanges will only be processed if accompanied with proof of purchase. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

Pre-loader